Assessor Resource

AHCNSY304A
Deliver and promote sales of plants

Assessment tool

Version 1.0
Issue Date: May 2024


This unit applies to the transport and maintenance of plant samples and plant displays and other product from a production operation to retail outlet, other nursery or end user and the promotion and sale of the product. This type of work is likely to be under limited supervision from others, with checking only related to overall progress. The provision of product and marketing support requires the application of extensive horticultural knowledge and a broad range of horticultural skills.

This unit covers the process of transporting and delivering plants to retail outlets and other nurseries and the associated task of maintaining promotional displays and defines the standard required to: prepare and load plant orders from a production site; transport plants and other products to and from a production nursery; deliver and unload nursery products according to order requirements; maintain nursery product displays at retail outlets where necessary; use sales techniques to promote a range of nursery products.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy holistically all of the requirements of the performance criteria and required skills and knowledge and include achievement of the following:

prepare and load plant orders from a production site

transport plants and other products to and from a production nursery

deliver and unload nursery products according to order requirements

maintain nursery product displays at retail outlets where necessary

use sales techniques to promote a range of nursery products.

Context of and specific resources for assessment

Competency requires the application of work practices under work conditions. Selection and use of resources for some worksites may differ due to the regional or enterprise circumstances.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

communicate with clients, work team members and supervisors, interpret and apply delivery schedules and marketing plans, utilise proforma reporting and work procedure documents, and understand labels and symbols

maintain mobile and remote displays and samples

estimate treatment and product requirements, material sizes and quantities; interpret maps and directories, and calculate orders, sales figures, ratios, proportions and application rates

co-ordinate own activities with plant production, marketing and sales teams to deliver and maintain plant orders, in a timely and cost effective manner and to clients specifications

drive a motor vehicle

use interpersonal skills to work with and relate to people from a range of cultural, social and religious backgrounds and with a range of physical and mental abilities.

Required knowledge

enterprise and industry labelling standards and methods

enterprise standards and methods of packaging, and delivery of plant orders, samples and displays

practical understanding of the range of plants available from the enterprise, their botanical, common and trade names, growth habits, and presentation requirements for display

enterprise standards and methods for the preparation and dispatch of promotional literature and lists for seasonal promotions

awareness of the environmental implications associated with the preparation, transport and maintenance of plant orders, samples and displays.

The range statement relates to the unit of competency as a whole.

Plants may include:

a wide range of plants common in production and retail nurseries and commonly used and produced in the region.

Delivery may include:

the delivery of all commercial plant products transported to a range of clients.

Promotions may include:

consumer sales and trade sales promotions.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Product list, clients, delivery schedule and transport vehicle are identified according to enterprise work procedures. 
Tools, equipment and machinery are selected according to delivery requirements and enterprise work procedures. 
Pre-operational and safety checks are carried out on tools, equipment and machinery according to manufacturer's specifications and enterprise work procedures. 
Plants are selected according to orders; sample specifications and delivery schedule, and are prepared and loaded into transport vehicle according to enterprise work procedures. 
Occupational Health and Safety (OHS) hazards are identified, risks assessed, controls implemented and reported to the supervisor. 
Suitable Personal Protective Equipment (PPE) is selected, used and maintained. 
Maintenance of stock is undertaken according to enterprise work procedures. 
Current stock lists are updated and maintained according to enterprise work procedures. 
Regular delivery service is maintained according to enterprise work procedures. 
Clients are supplied, on request, with information about stock availability according to enterprise work procedures. 
Delivery documentation is completed accurately according to enterprise work procedures. 
Off-site product displays are checked regularly according to enterprise work procedures. 
Maintenance of displays is undertaken according to enterprise work procedures and client requirements. 
Marketing support is undertaken according to OHS requirements, and with due consideration of the environmental implications. 
Retailers are informed of available promotional literature with particular stock lines. 
Regular sales memos are dispatched according to enterprise work procedures. 
Advanced lists for seasonal promotions are prepared according to enterprise work procedures. 
Sales, promotional and marketing documentation are completed accurately according to enterprise work procedures. 

Forms

Assessment Cover Sheet

AHCNSY304A - Deliver and promote sales of plants
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

AHCNSY304A - Deliver and promote sales of plants

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: